This Privacy Policy describes how Cagan Management Group, Inc., and its affiliates (“Cagan”, “we,” “our,” or “us”) collect, use, store, share, and disclose (“Process”) information that is linked or reasonably linkable to identified or identifiable individuals (“Personal Information”).
This Policy applies to Cagan’s main website, cagan.com, the Cagan website you are currently visiting, each website we operate on behalf of our individual residential communities, and to any other interactions you may have with us through our websites, email, telephone, or any other means (our “Services”).
By using our Services, you consent to the Processing of your Personal Information as described in this Privacy Policy and represent that you are over 18 years of age. If you are not over 18 or do not agree with the terms of this Policy, do not access or use our Websites.
This Policy does not apply to information collected or used by any third-party websites or services that may be linked or accessible through our Services. Cagan has no control over and is not responsible for the content, practices, or privacy policies of such third parties.
Depending on where you live and other factors, our Processing of your Personal Information may be subject to various data privacy laws. It is our intent to comply with all applicable laws that cover your Personal Information. If you have any questions about how we Process your Personal Information or about the data privacy laws that may apply to your jurisdiction, please contact us at privacy@cagan.com.
1. Personal Information We Collect
Cagan manages residential real estate properties. When you use our Services to learn about our communities, contact us, or schedule a tour, whether you are a current resident or are applying or considering applying to live at one of our properties, we may Process the following categories of Personal Information:
- Personal Identifiers. If you fill out a contact form or application on one of our websites, create an account, book a tour, reach out to us by phone, or visit one of our properties in person, we may collect information such as your name, email address, telephone number, the kind of residence you are looking for, where you want to live, and when you want to move.
- Communications. When you use our Services, we may collect the content of your messages to us and our responses to you, including any Personal Information they contain.
- Website Usage Data. When you visit our websites, we and our digital platform provider RentCafe may collect technical information about how you interact with our websites. This may include your IP address, browser type, the type of device you are using, the pages you visit, the links you click, the videos you watch, how long you stay on our pages, and the websites that referred you. We and our third-party partners use cookies, pixels, and similar web technologies to collect this information. We use tools like Google Analytics to analyze website traffic. On some of our websites, you may have the option to opt out of some of these cookies. Some of our websites also honor Global Privacy Control signals.
2. How We Use Your Personal Information
We may use the Personal Information we collect for the following purposes:
- Administration and Operations: To respond to your inquiries, schedule and conduct tours, conduct applicant background checks, and administer our relationship with applicants and current residents.
- Website Operations and Improvement: To make sure our Services operate properly, to understand how visitors find and use our Services, and to improve the visitor experience.
- Communications: To communicate with you about your inquiry, tour, application, or residency.
- Security: To prevent, detect, or investigate security incidents and to protect our Services against malicious, deceptive, fraudulent, or illegal activity.
- Legal Obligations: To comply with applicable legal and regulatory requirements, respond to lawful governmental requests, and enforce our contractual rights.
- Marketing: To help us grow our business and connect with people who might be interested in living at our properties, we market and advertise our properties in a variety of ways, including on other websites you visit and through emails. If you do not wish to receive our email marketing messages, you may unsubscribe from them at any time.
If Personal Information is aggregated or de-identified such that it can no longer be associated with an identified or identifiable person, it is no longer covered by this Policy and may be used for any purpose.
3. How We Share Your Personal Information
Service Providers. We share Personal Information with RentCafe (operated by Yardi, Inc.), Vimeo, and other third-party service providers that help us operate our Services. Our service providers are contractually committed to safeguarding Personal Information and Processing it according to our written instructions.
Corporate Transactions. If we were to sell or negotiate to sell our business to a buyer or prospective buyer, we may transfer Personal Information to a successor or affiliate as part of that transaction.
Legal and Safety Considerations. We may disclose Personal Information to third parties if we determine such disclosure is reasonably necessary to (i) comply with applicable law, (ii) protect any person from death or serious bodily injury, (iii) prevent fraud or abuse of our Websites, or (iv) protect our property rights and legal interests.
Marketing and Advertising. To help us grow our business and connect with people who might be interested in living at our properties, we work with third parties to identify our visitors and show them relevant advertisements about our properties on other websites they visit. As discussed in section 1 above, on some of our websites, you may have the option to opt out of these marketing communications. We also may send you targeted or promotional emails. You may unsubscribe from our promotional emails at any time.
Consent. We may request your consent to share Personal Information about you with additional third parties for purposes not described in this Privacy Policy.
4. Security and Retention
We use industry-standard administrative, technical, physical, and organizational measures to protect the confidentiality, integrity, and accessibility of the Personal Information we Process. These measures take into account the sensitivity of the Personal Information we Process and the current state of technology.
The types and volume of Personal Information we Process are adequate, relevant, and reasonably necessary for the purposes described in this Policy. We do not retain Personal Information longer than necessary to provide our services or satisfy legally mandated record-keeping or data retention requirements.
While we have implemented strong security safeguards, the internet is not a 100% secure environment, and we cannot guarantee the absolute security of Personal Information.
5. Your Privacy Rights Under U.S. State Laws
If you live in a state that has adopted a data privacy law, you may have certain rights to request information from us about our Processing of your Personal Information or to direct us to take certain actions related to your Personal Information. It is our intent to comply with any data privacy laws that cover your Personal Information.
To exercise a right you believe a data privacy law gives you, please contact us at privacy@cagan.com. Whether or not you have a legal right, our goal is to make sure that we have clearly disclosed our data practices to you and that the Personal Information we Process about you is accurate.
6. Changes to This Policy
We may revise this Privacy Policy from time to time and will post the most current version on our Websites. Material changes will be identified by an updated “Date Last Updated” above.
7. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@cagan.com, (847) 679-5512, or 3856 Oakton St, Skokie, IL 60076.
Last Updated: November 2, 2026